Andy Bevan examines the party manifestos for their commitment to developing a real citizen service for Wales.
Andy Bevan says a new review provides a clearer basis for a real citizen service for Wales.
Nick Bennett says legislation should be passed to improve the role of the Public Services Ombudsman in Wales.
Nicolas Webb says the Police Commissioner role has worked for Wales.
Andy Bevan details how a citizen service in Wales could offer support for the current refugee crisis.
Mark Donovan says a digital project has helped identify those most in need of public services.
Eurfyl ap Gwilym looks at UK Government spending over the next five years and how that will impact Wales.
Christopher Salmon says public service reform needs accountability.
Chris Johnes talks of how a bill with grand ambitions has now retreated into familiar territory, but in doing so can focus on areas where beneficial change can be achieved.